Skip to contentCYBERINFO
OrganizationalControl 5.17

Authentication Information

Summary

The allocation and management of authentication information should be controlled by a formal management process. This ensures that the secrets used to verify identities (passwords, tokens, keys) are handled securely throughout their lifecycle to prevent unauthorized access.

Applicability

In-Scope: Mandatory for protecting the integrity of the login process. It is essential for enforcing strong security standards and preventing credential-based attacks, which are the most common entry points for breaches.

Out-of-Scope: Never out-of-scope.

Implementation Guidance

Microsoft 365 / Entra ID

  • Password Policy: Use Entra ID Password Policies to enforce complexity and prevent the use of easily guessed or previously breached passwords.

  • Modern Authentication: Transition to Passwordless Authentication (e.g., Microsoft Authenticator, FIDO2) to reduce the reliance on traditional passwords.

  • Management: Implement Self-Service Password Reset (SSPR) to provide a secure, automated way for users to manage their secrets without helpdesk intervention.

Evidence Checklist

  • Authentication Policy: Documented rules for password complexity, rotation (if applicable), and the use of MFA.

  • System Configurations: Screenshots of Entra ID settings showing the enforcement of secure authentication methods.

  • User Guidance: Evidence that users have been instructed on how to protect their authentication information.

Practical Audit Advice

Here are some questions the auditor might ask:

  • How does the organization ensure that default or temporary passwords are changed immediately upon the first login?

  • What is the process for revoking or changing authentication information when a compromise is suspected?

  • Can you demonstrate how you enforce strong authentication for all users accessing sensitive data?

  • How are secrets (like API keys or service principal certificates) managed and rotated within the Microsoft environment?

Templates for this control

Downloadable ISO 27001:2022 templates relevant to this control. Use them as a starting point for your own documentation.

Password Policydocx

Specifies requirements for creating, managing, and protecting passwords and authentication credentials.

Download
Authentication Standardsdocx

Technical requirements for multi-factor authentication, session management, and credential storage.

Download

See all templates on the Templates page.